About us
Hello Business Solutions was initiated to successfully face the challenges that major companies continuously encountered while dealing with issues pertaining to customer service and telesales. The objective of Hello Business Solutions is to provide businesses and end-users with the right information and customized call centre solutions, thus providing an enhanced business process outsourcing support to our clients.
Hello Business Solutions has the expertise in delivering call centre services like inbound call centre service, outbound call centre service, customer service, concierge services, reservation and customer support services. It houses highly competent people and the latest technology, perfectly blended to bring you the best call centre services and offshore BPO services in the entire call centre industry.
INBOUND SERVICES
We have integrated solutions for Inbound Services; Customer Care, Order taking, Virtual or Live Assistants, Reservations, etc. We help your business to achieve Customer loyalty, opportunities’ to learn about your customers in each key management phase, we look deeper into customer interactions, learning and presenting actionable data back to strategic decision makers in real time.
OUTBOUND SERVICES
We are also specialized for Outbound Telemarketing Services. We help optimized sale and marketing, solutions perfectly tailored for telemarketing campaign, generating more potential client for your business that surely increase your conversations. Our solution is to provide you with quality and quantity amount of leads and appointments through phone appointments, lead or sales and hot transfers. We help you choose the best program that suite your business.
CONCIERGE/BPO SERVICES
We at HBS pride ourselves in being able to facilitate experienced travel consultants to some of the world’s leading bespoke airport concierge service providers. Our concierge / travel consultants are available 24 hours 365 days to assist our partners on telephone, email and chat. HBS has the ability to provide a seamless training program which insured a team of concierge members who are more than capable of moulding in accordance to you operational requirements.
